Aftermarket Inside Account Manager

From the posting

Job Description Service & Support Division's (SSD) dynamic and high-achieving sales team has an exciting inside service sales opportunity on the Northeast Region team. As an Inside Sales Representative for the Aftermarket Service Sales organization, you will sell Agilent's services portfolio to customers in your assigned territory through outbound and inbound sales activities via telephone, email, and other digital channels. This role combines two focus areas: growing the installed base through service sales, and acting as the territory's Renewal Specialist, owning the end-to-end renewal of service contracts to protect and expand recurring revenue. You will work as an integral member of the sales team, partnering with the Consultative Account Manager, field staff, and Contract Administration to retain and grow existing customers. Are you highly motivated, goal-oriented, and do you take ownership of your results? Then we are the perfect partner. Key Responsibilities: Inside Service Sales • Sell Agilent's CrossLab services portfolio to new and existing customers in the assigned territory. • Handle complex leads; qualify and nurture them into business opportunities. • Manage your own sales funnel and accounts and forecast accurately. • Identify upsell and cross-sell opportunities, including converting time-and-materials (trade) customers to service contracts. • Partner with the Co…

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