Strategic Account Manager, Diagnostics

From the posting

Location Considered: This role will require the selected individual to work and manage a territory in the NW, specifically Seattle. Role Description The Strategic Account Manager will have primary responsibility for the customer experience journey of newly acquired Strategic Accounts. This responsibility will entail running point on contract updates, expansion implementation plans & overall customer experience. The role will also be responsible for building the aligned area strategic pipeline of key accounts (>5 locations in singular Areas that expect to grow to multi state >20 locations). This role will collaborate cross-departmentally within the Diagnostic Business Unit at the leadership level as well as across areas within the U.S Diagnostics and will be critical to training and coaching field teams, Regional Business Director/Area Business Managers/Regional Field Marketing Managers/Key Account Technical Specialists, on the key accounts for both new opportunities and retention of current accounts. A successful candidate leverages sharp competitive intelligence, deep customer and market insights to shape strategy, and unlock sustainable growth. This role will report to the Head of U.S. Corporate & Specialty. Duties and Responsibilities This position is responsible for the firsthand management of full portfolio / constructing and deconstructing of new/retention sales opportuni…

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